From cloud-hosted PBX to omnichannel contact centers and AI-powered analytics — we deliver every communication tool your enterprise needs under one platform.
Full Portfolio
Our purpose-built solutions are enterprise-hardened and ready to deploy.
Fully hosted, enterprise-grade phone system eliminating costly hardware with instant provisioning and HD voice.
Omnichannel customer engagement platform with intelligent routing, AI coaching, and real-time supervisor tools.
Consolidate voice, video, messaging, and conferencing into a single enterprise-grade platform your team loves.
Real-time and historical dashboards with AI-generated insights, sentiment analysis, and predictive CSAT modeling.
Two-way SMS, MMS, and chat campaigns at enterprise scale — with CRM triggers, automated responses, and analytics.
High-capacity SIP trunks replacing costly PSTN lines with redundant cloud-based voice delivery and global reach.
HD video meetings for up to 1,000 participants with end-to-end encryption, AI transcription, and recording.
AI-powered agent scheduling, adherence tracking, forecasting, and performance management for contact centers.
Zero-trust network architecture with TLS/SRTP encryption, DDoS protection, and SOC 2 Type II certified infrastructure.
Fast Deployment
Our structured implementation methodology ensures minimal disruption and maximum speed-to-value for your enterprise.
Our solutions engineers map your current environment, define call flows, integrations, and security requirements. Full technical blueprint delivered.
Days 1–5Core VoIP environment provisioned, CRM integrations connected, user accounts created, and call routing logic configured to spec.
Days 6–14End-to-end testing across all call scenarios. Agent and supervisor training delivered remotely or on-site. User acceptance testing signed off.
Days 15–24Production cutover with dedicated on-call support engineers for 30 days post-launch. SLA monitoring from day one.
Days 25–30 + OngoingBuilt on Modern Infrastructure
Transparent Comparison
| Feature | QDROCounsel | RingCentral | Talkdesk | Vonage |
|---|---|---|---|---|
| Uptime SLA | 99.99% | 99.99% | 99.99% | 99.9% |
| Omnichannel Contact Center | ||||
| AI Agent Assist (Real-Time) | ||||
| Custom AI Sentiment Analysis | ||||
| WebRTC Browser Calling | ||||
| On-Premise Failover Option | ||||
| Dedicated Onboarding Engineer | ||||
| 200+ Native Integrations | ||||
| HIPAA & PCI Compliance | ||||
| 24/7 Dedicated Support |
Real Results
A top-10 US bank deployed QDROCounsel's AI contact center across 800 agents, dramatically reducing average handle time and improving CSAT.
500-bed hospital system migrated 1,200 extensions to cloud VoIP with zero downtime during cutover and full HIPAA compliance from day one.
Global retailer handling 10x traffic spikes during Black Friday using auto-scaling cloud contact center — all without adding hardware.
Transparent Pricing
No hidden fees. No per-minute surprises. Flat-rate enterprise pricing that scales with you.
Perfect for small teams ready to move to cloud communications.
The complete platform for growing contact centers and mid-market enterprises.
Fully bespoke platform for large enterprises with complex requirements and SLAs.
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